Comments on: Mail-in Rebate: Forget About It

By: Ken

Ken — Sat, 22 Jul 2006 01:18:55 +0000

I just got my $10 rebate today from Vakoss. This is also one of the longest waits I had for a rebate. Another interesting tidbit is the rebate check was mailed from somewhere in NY whereas I had to mail the rebate info to Canada. I guess their plan is to only send rebates to those that follow up. As most of you probably already know, the percentage of customers who even send in a rebate for $10 or less is pretty low. The percentage who actually track their rebates and keep records to follow up is probably near zero and this company knows that. Keeping their voicemail box full is a dirty trick. If I hadn’t found this web site I would have never found the email address to enquire about the rebate.

Thanks to Pat for posting it.

By: frugal

frugal — Fri, 21 Jul 2006 09:33:12 +0000

Yes, GrnMnky, and all,
I just received my $4 rebate TODAY (or Thursday)! I also complained vehemently to Fry’s in a CA store. I was not very happy, and I asked Fry’s to remove ALL Vakoss products from the shelf. The manager of the store never got back to me. But I guess there were ENOUGH people complaining to Fry’s, it looks like, so that you actually got that $4 check directly from Fry’s.

I was supposed to receive my rebate in early April. And my rebate came in AFTER almost 7 months of my submission. This is the longest ever that I experienced with any rebates. Not sure if Vakoss was intending to send out all the rebates in the first place.

By: GrnMnky

GrnMnky — Fri, 21 Jul 2006 09:07:10 +0000

Today I finally got my rebate after 6 months of waiting. $4 for the Vakoss 4port hub. I thought it was never going to come too. While I was waiting, Vakoss customer support never followed up to get back to me.
But the funny part about this whole speel is that I went to go complain to the customer Relations dept. @ Frys Electronics store in CA where I bought it. Frys sent me a $4 check for my loss after reporting it 1.5 months ago.

Didn’t think I hear anything else from Vakoss but they proved me wrong. I got away with the $4 rebate they owed me + an xtra $4 used for tomorrows McDonalds burger.

By: frugal

frugal — Tue, 18 Jul 2006 17:03:00 +0000

No, I didn’t have time to do that yet. I will write my email too, just to get another data point on this company.

Good luck on your rebate. If you did get your rebate, please come back and let me and everyone else know.

By: Ken

Ken — Tue, 18 Jul 2006 16:59:43 +0000

So? Did you ever hear back from Vakoss? Did you get your check yet? I have emailed to customer.ca@vakoss.com and not heard a reply after a month.

By: frugal

frugal — Thu, 22 Jun 2006 04:12:49 +0000

Thank you so much Pat, I will try that. I thought that company must have gone into disappearance.

By: Pat

Pat — Thu, 22 Jun 2006 01:08:03 +0000

I was in the same situation as you. But after calling a few times and getting the “full mailbox” message, I finally got a recording that said to leave a message or to e-mail at customer.ca@vakoss.com. I left a detailed phone message and also e-mailed to that address plus to their sales e-mail address.

I got an e-mail reply that check #xxxx had been issued and I should receive it by the end of the month.

Good Luck.